At Striker Cars, we strive to provide used and unused cars at competitive prices. Due to the nature of the car (sold in bulk, as-is, where-is), our return and refund policy is designed to be fair while reflecting the industry standards.
1. All Sales Are Final (No Refunds or Returns)
- Cars are sold as-is, where-is, with no guarantees on brand, condition, or functionality.
- We do not accept returns or offer refunds based on customer expectations of item brands, conditions, or resale value.
- Buyers are responsible for inspecting Cars upon receipt and reporting any discrepancies within the specified timeframe (see below).
2. Exceptions: Shipping Errors or Major Discrepancies
We may offer partial refunds or replacements only in the following cases:
- Wrong Item Shipped – If you receive a completely different Car than ordered.
- Major Damage in Transit – If the Car is severely damaged due to shipping (must provide photos/video within 48 hours of delivery).
- Missing Car – If the shipment is lost or undelivered (must be reported within 5 business days).
3. How to Report an Issue
To file a claim, you must:
- Email us within 48 hours of delivery.
- Provide order number, photos/video proof, and a detailed description of the issue.
- Allow 3-5 business days for investigation.
4. Refund Process (If Approved)
- Approved refunds will be issued as store credit or a partial refund (at our discretion).
- No cash refunds. Shipping costs are non-refundable.
5. Buyer’s Responsibility
- Research car buying before purchasing.
- Understand that used cars means surplus, returns, or shelf-pulls with possible defects.
- Inspect shipments immediately upon delivery.
By purchasing from Striker Cars, you agree to this policy.
Last Updated: May 21st, 2025